Thank You. Great Stuff... Your Vehicle is Now Booked with Us

Thank you for completing our online booking form and choosing Autoshippers to ship your vehicle. Arrangements are now being made to progress your shipment and book your vehicle with the appropriate shipping line. You will receive a booking confirmation email from us within the next few minutes. If for any reason you don't see our email please check your spam.

What We Need Now

Please help us make this a stress free experience by sending us some very important documents so that we can ensure the appropriate paperwork is prepared in advance for the shipping line and the appropriate customs offices in the UK.

We are an approved HM customs and Excise customs broker and your documents allow us to electronically file an advanced vehicle export notification to customs which will avoid any delays at the port of exit.

Passport

Passport (USA Only)

To prevent delays on arrival US customs require passport details prior to departure from the UK. You can send these using our encrypted document transfer page below.

V5 Title Document

Your V5 / Title (Pages 1 & 2)

A copy of page 1 and 2 of the V5 is required to meet current export regulations. If the V5 is not in your name we will require a bill of sale or invoice to confirm ownership of the vehicle.

Payment

Payment

Your shipping charges advice will follow. We would appreciate payment by return in order that we can arrange insurance and book your vehicle on the appropriate vessel.

Send Your Documents Early - Avoid Delays

Your copy V5 document (and copy passport for USA shipments only) are important for us to electronically file your customs entry in advance of the shipping date. This allows UK Customs to make appropriate checks before the vessel sails.

Your copy V5 document can be emailed to us at documents@autoshippers.co.uk You can also use our secure document transfer page which provides additional security and is the recommended method of transfer for copy passports.

Your data privacy is important to us. Documents sent via our secure document transfer page are encrypted and stored on a secure, password protected server and all documents are deleted 4 weeks after the safe arrival of your vehicle.

Secure Document Transfer

Document transfer QR code

Scan this QR code to transfer your
documents easily with your smartphone.

Payment

Before we can insure and book your vehicle with the carrier we require payment of insurance and shipping charges in advance. By return email you will receive our charges advice, simply call us and we can take payment by credit and debit cards over the phone. Once payment has been made then we can insure and book your vehicle immediately with the carrier, thank you for your understanding.

What Happens Next?

If we are collecting your vehicle

We will be in touch within 24 hours and confirm your collection date. We will also email you a “Standard Shipping Note” which will need to accompany the vehicle at all times to ensure entry at the port of exit. This document details the vessel name, export reference and departure port. It clearly identifies your vehicle to officials at the port of exit. At the time of collection we will ensure the vehicle is checked and a vehicle inspection report is completed. Similar to a document when you hire a car this will identify any dents, scratches or defects and is a requirement for insurance purposes and to ensure the vehicle arrives with you in the condition it has been shipped. If we are collecting the vehicle using a chauffeur driver we will also require a current MOT to ensure the vehicle is roadworthy.

If you are delivering the vehicle to a depot or port

We will give you the delivery address and contact numbers by return email. We will also email you a “Standard Shipping Note” A “Standard Shipping Note” needs to accompany your vehicle at all times, this will be sent to you shortly by email. Please ensure you take it with you in order that your vehicle can be logged and processed at the port of exit or container loading station. We will have pre-advised the terminal of your arrival, please give them the Standard Shipping Note. If you have not arranged suitable transport after dropping your car off please tell us in advance and we can arrange a taxi or transport to the nearest train or bus station.

Booking Your Vehicle on the Ship

Once we have all the papers and payment we can now book your vehicle on the appropriate vessel. We will advise you immediately of the vessel name, sailing date and arrival time. Once the vessel has sailed we will email you your insurance certificate and a document called a “Bill of Lading”. This is the shipping lines own legal document and is evidence that the vehicle is on the ship and the ship has sailed. This document shows all the necessary details of you and your vehicle and includes the vessel name, departure and arrival port. A copy of this document, along with your passport, will be required by the destination agents as proof of ownership. We will advise you of the contact details of our overseas agents before the ship has sailed.

On Arrival

It is important you contact the destination agents at least a few days before arrival in order that they can start the customs clearance procedures in advance and avoid any delays at the port. There may be further charges to pay in respect of port charges, customs formalities, or in some countries duty and taxes. Our agents will advise you beforehand and once paid and the vehicle cleared customs they will make an appointment for you to collect the vehicle. If you have any questions on additional fees at destination please contact us.

In Summary

  • V5 copy required. Please email us your V5 or send it using our secure document transfer at your earliest convenience.
  • Copy invoice or Bill of Sale - ONLY if the V5 is not in your name.
  • Passport copy by email or using our secure document transfer (USA customers only).
  • Payment of our charges to progress your booking. You can pay by credit or debit card over the phone.
  • Standard Shipping Note. We will email you once we have booked the vehicle on to the vessel.
    (Please ensure this accompanies the vehicle, it is required at the export loading point)
  • Chaucer Insurance Company DAC insurance policy. This will be emailed to you once you have paid the insurance charges.
  • Bill of Lading. The shipping line’s proof of shipment, this will be emailed to you shortly after the vessel has sailed.
    (The destination agents will need to see this as proof the vehicle is yours.)
  • Our overseas agents contact details will be emailed to you shortly. To avoid delays please contact our agents before the ship arrives.
  • If you are collecting the vehicle yourself you must take your Passport, copy Bill of Lading and your Driving License.

We hope we have covered some of the main points and procedures required when shipping your vehicle. We will contact you within the next 24 hours and get things moving, meanwhile if you have any questions please do not hesitate to call or email and we thank you again for booking with us.

The AutoShippers Team
(Part of the 1st Move International Group)

Car Shipping © 2022 Autoshippers
UK Car Shipping Company
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